Visit the Botanic Garden in complete safety
Book your ticket and time slot in advance
As the number of visitors in the Botanic Garden is limited, it is mandatory to book your ticket and time slot in advance. This also applies to holders of an Annual Ticket and to Meise residents. Tickets are not for sale at the entrance. You may arrive at the Botanic Garden for up to half an hour after the time specified. If you have a ticket for say 9:30 am, you may report from 9:30 until 10:00 am. You are allowed to stay until the park closes. Bring your entrance ticket and, if applicable, your valid subscription or discount card with you.
Wear a face mask in indoor areas
It is mandatory to wear a face mask in all indoor areas as well as in outdoor areas where 1.5 meter social distance isn’t possible.
Keep your distance
We ask our visitors to keep 1.5 m social distance.
Is the entire Botanic Garden opened?
Yes, only the Orangery and its terrace are closed. Take away is available during weekends and Christmas break. The greenhouses (Plant Palace) open every day at 10.30 a.m. The Castle, WOODlab and Garden Shop (max. 5 people at the same time) remain open.
Frequently asked questions
Tickets and subscriptions
I didn’t receive my e-tickets.
You’ll receive an automatic confirmation e-mail after your ticket purchase, with your e-tickets in attachment. If you didn’t receive the confirmation e-mail, please check your spam filter or junk mail folder. If you’ve created an account on our website, your e-tickets are also available through your online account (via my profile/history and overview). In case you’re not able to retrieve your e-tickets, please contact us via firstname.lastname@example.org.
Can I renew my subscription or buy a new one?
You can always renew or buy a subscription online. Your e-ticket counts as your provisional subscription.
On weekdays only, you can purchase or renew your annual ticket at the ticket counter or, if you wish to do so, have your e-ticket converted into an annual card. Please bring your identity card with you so we can read your data.
Please note that the ticket counter only accepts payments by card.
What about my membership?
As the Botanical Garden was closed for two months, you could not exercise your rights as a subscriber. To make up for the lost time of your subscription, we have extended all subscriptions by 3 months. For those who have a "new" card (white background with green botanical design), this was done automatically. If you have an "old" annual card (with name and expiry date on the card), you can simply add 3 months to the date mentioned.
Do I have to leave the Botanic garden when my time slot is over?
The time slot you indicated has nothing to do with the length of your visit. You must arrive within the hours of the time slot, but you may stay as long as you wish, until the park closes. We do not ask you to leave the park at a specific time. This way we want to ensure a maximum spread of visitors.
They predict rain. Can I come on another day with my ticket?
We don’t exchange or refund tickets. The Botanic Garden has in recent years invested a lot to have an all-weather offer; with sufficient indoor experience. You can spend some time in the Plant Palace, the WOODLab and the Castle. Don't let rain stop you from visiting Meise Botanic Garden!
Visiting Meise Botanic Garden
Am I allowed to the Botanic Garden as part of a group?
The Botanic Garden is currently only open for families, or for max. 4 people outside of family context.
Are toilets available?
Toilets will be open. The toilets will be cleaned several times a day. The taps are activated by infra-red sensors to promote hygiene. The toilets at the entrance are not open to visitors. They are intended solely for staff.
Is the Orangery open?
The Orangery and its terrace are closed. Take away is available during weekends and Christmas break.
Am I allowed to bring / have a picnic?
Picnicking in the grass or at the picnic tables is allowed as long as you keep a safe distance from third parties.
Am I allowed to sit down on a bench or on the grass for a rest?
Resting on a bench and sitting on the grass is allowed. As long as you keep a safe distance from other people.
Do you have wheelchairs available to be used on-site?
Wheelchairs are available. They will be disinfected after each use.
Will the workshops continue?
All workshops have been canceled.
Visiting with children
Which activities for children are available?
The King Amaryllo Trail is available. You can check all activities in our calendar.
Are the toby wagons available?
No, the toby wagons are currently not available.
Is my child allowed to bring its scooter or a ball?
The practising of sports is not allowed inside the Botanic Garden. Anything on wheels must be parked at the entrance, except for wheelchairs, pushchairs or small starters bikes with stabilisers for toddlers.
Questions? Please contact us via email@example.com, our social media channels or via 02 260 09 70.